PCM options available

PHOENIX — Most military families have a primary care manager, but not everyone knows who qualifies as one.

TRICARE defines a primary care manager — frequently referred to as a PCM — as “a civilian network provider or military treatment facility provider who provides primary care services to TRICARE beneficiaries.”

Most families with TRICARE Prime or Prime Remote have a PCM. This is the person to run to for all non-emergency services.

Either the beneficiary will choose or the military installation clinic will appoint a family its PCM.

So, who to pick? A favorite gynecologist? A favorite pediatrician?

Actually, a PCM may be a certified medical professional who practices within the state’s rules and regulations and has signed a contract to be a TRICARE PCM. That could be anyone from a pediatrician to a nurse practitioner. Either way, the medical professional must be within the beneficiary’s Prime Service Area.

For more information: on primary care managers, visit the TRICARE provider directory at www.triwest.com or call 1-888-TRIWEST (874-9378).